Documentation

Appropriate use policy

Our services may not be used for illegal purposes, or in support of illegal activities. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
📕 Policies

Terms and conditions

By creating an account on one of our services or website you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. Breaking of our TOS rules or misconduct will result in deletion of any accounts and services. If you do not agree with any of these terms you can at any time not use our services. The materials contained in this web site are protected by applicable copyright and trade mark law.
📕 Policies

Service level agreement (SLA)

We work hard to make our services work as smooth as they can with 99.99% uptime. But with scale sometimes things break. So we want to make everything clear, on how we handle any downtime events.
📕 Policies

Report copyright violation (DMCA)

We want to emphasize the importance of feeling safe when contacting us about stolen work hosted on our platform. We understand the frustration and concerns that come with discovering your content being used without permission, and we want to assure you that we take these matters seriously.
📕 Policies

What information is collected and when

We take privacy very seriously and only store the absolute minimum amount of information necessary.
📕 Policies

Privacy policy

We self-host all data, ensuring that it is not shared with any third party. We prioritize user permission before sharing any data with external parties.
📕 Policies

Taxes and additional charges

We are required by law to apply applicable taxes to all Canadian accounts for services. The amount of tax that is charged and the rate at which it will be applied will depend on the billing location associated with the account on any of our services. This can vary based on types of services and products according to requirements.
📕 Policies

Digital services refunds

All payments to LAMM Creative Solutions and our services are nonrefundable. This includes any charges regardless of usage. All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred.
📕 Policies